Privacy Policy

1. Data controller

The controller of your personal data is Clínica Dentária de Alvor, located at Estr. da Barca, 8500-588 Alvor. For any questions you can contact us at agendasclinica@gmail.com.

2. Data we collect

We only collect the data strictly necessary to respond to enquiries, schedule appointments and provide healthcare, including name, phone number, email and relevant clinical information.

3. Purposes

• Replying to enquiries sent via WhatsApp, phone or email.
• Scheduling and managing appointments.
• Providing dental healthcare.
• Compliance with legal obligations (invoicing, clinical records).

4. Legal basis

The processing of your data is based on consent, on the performance of a contract (provision of care) and on compliance with legal obligations applicable to healthcare providers.

5. Retention

Clinical data is kept for the periods set by applicable legislation. Other data is kept for as long as necessary for the purposes for which it was collected.

6. Your rights

You can, at any time, exercise the rights of access, rectification, erasure, restriction, portability and objection by contacting us at agendasclinica@gmail.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or improper disclosure.